my worker is dangerous at taking suggestions — Ask a Supervisor

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my worker is dangerous at taking suggestions

A reader writes:

I’ve a brand new worker who’s very organized and impressive and customarily competent, however she is horrible at receiving suggestions.

After studying your column for some time, I’ve tried to include your recommendation. I’ll say issues like “I’ve observed you’ve been doing this X manner, however we truly do it Y manner for A, B, and C causes. It’s not a giant deal in any respect, simply one thing to keep watch over.” And her response will normally be a protracted, detailed rationalization about why she did it the best way she did, adopted by a purpose why her manner is best, however then additionally, typically, a thanks for the suggestions. I think that what I understand as defensiveness on her half is definitely over-eagerness to indicate that she’s attempting actually onerous. However truthfully, it’s not a very good use of my time to entertain these long-winded explanations, and I don’t understand how a lot she’s absorbing the critiques and recommendation that I’m giving. Is there a technique to head off the prickliness with out making her really feel extra insecure?

I reply this query — and three others — over at Inc. as we speak, the place I’m revisiting letters which were buried within the archives right here from years in the past (and typically updating/increasing my solutions to them). You may learn it right here.

Different questions I’m answering there as we speak embody:

  •  Telling a buddy I don’t need to work for her
  • Ought to I inform a rejected candidate that their dad or mum protested our hiring resolution?
  • My colleague gave all the ladies at work flowers for Mom’s Day

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